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Edition of Friday, November 13, 2026

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Global Microsoft Outage Disrupts Rail Services Worldwide

Brasília time 1 min read

Global Microsoft Outage Disrupts Rail Services Worldwide
Photo: Markus Spiske markusspiske, CC0, Wikimedia Commons

Technical issues impact communication and ticketing in Canada, Germany, and the UK

International rail networks are facing operational disruptions caused by a failure in Microsoft systems. The issue compromises email delivery and the communication of travel schedules for passengers in Canada, Germany, and the United Kingdom.

VIA Rail Canada reported difficulties in sending travel notifications to customers. Deutsche Bahn in Germany is experiencing severe slowdowns with Outlook. This scenario hinders the delivery of updated schedules and internal communication among operational teams.

In the United Kingdom, National Rail stated that access to digital tickets sent via email is unstable. Passengers were advised to use official purchasing platforms or seek in-person support at stations. The Rail Delivery Group affirms that physical train operations remain uninterrupted.

The public safety sector also suffered direct impacts from the technological failure. British police forces reported the unavailability of online forms for filing reports. Officers requested that the public use telephone channels for urgent communications.

Airline companies in India and South Africa also reported instability in their customer support services. Companies such as IndiGo and Akasa Air confirmed that email channels are inoperative. Air India is monitoring the situation and maintains its flight operations unchanged at this time.

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