Microsoft Restores Outlook and Teams Services After Global Outage
The company restored access after a 24-hour disruption that impacted governments and businesses worldwide.
Microsoft confirmed on Saturday the full restoration of Outlook and Teams services. The global outage lasted more than 24 hours and impacted essential communication tools for companies and government agencies.
The technical issue originated in the company's servers. Microsoft ruled out any malicious activity or failures related to its Copilot artificial intelligence assistant. The disruption affected Exchange Online features, which is the company's cloud-based email and scheduling platform.
The impact was felt in several countries including Australia, Japan, and the United States. Sectors such as aviation and brokerage firms faced significant operational delays. Some companies were also unable to release financial results due to the instability.
Downdetector recorded more than 7.4 million user reports during the period. The peak of the outage reached 20,000 notifications per minute. Organizations that use their own on-premises servers were less affected by the incident.
This episode marks the second major disruption to Microsoft services this year. The case points to the ongoing debate regarding global dependence on technological infrastructure concentrated in a few cloud providers.
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